The Effect of Working Stress on Job Satisfaction: A Study on Bank Employees in Avcılar District, Istanbul

Abstract

Many of the active organizations today, enter into competition by working with great ambition to reach a successful position in their sectors. One of the biggest factors that increase the productivity of the organizations is a successful employee profile. Working stress is one of the most important factors affecting the success and satisfaction of the individuals working in the organization. Organizational managers also need to increase their employees' job satisfaction levels in order to bring their organization to a good position in their sectors. The aim of this study is to determine the effect of working stress on job satisfaction. While the theoretical framework of the study was created with the concepts of stress and job satisfaction, the theoretical framework was supported by the surveys conducted at the bank branches of the Avcılar district in Istanbul. According to the results, the level of stress of the bank employees caused by the organizational policies and the level of job satisfaction resulting from the content of the work were found to be high. According to the results of the study, when the relationship between the work stress of the bank employees and job satisfaction was studied, it was seen that as their level of stress due to the structure of the work increased, their general job satisfaction and the sub-dimensions of internal and external job satisfaction decreased. It is also among the results that the internal job satisfaction levels decreased as a result of the increase in the stress levels caused by the organizational structure.