THE EFFECT OF WORK MUTATION, MOTIVATION, AND WORK ENGAGEMENT ON SATISFACTION AND THEIR IMPACT ON STAFF PERFORMANCE IN THE ENVIRONMENT OF PT PLN (PERSERO) OF ACEH REGIONAL MAIN UNIT

Abstract

This research aims to test the work mutation, motivation, and work engagement effect on satisfaction and its impact on staff performance within PT PLN of Aceh Regional Main Unit (PLN UIW Aceh). The population was the employees of PLN UIW Aceh as many as 900 employees. The sample was 277 employees. Data were processed using the SEM-Amos. The result reveals motivation affects satisfaction, work engagement affects satisfaction, work mutation affects satisfaction, motivation does not affect staff performance, work engagement affects staff performance, work mutation affects staff performance, satisfaction affects staff performance, motivation affects staff performance thru satisfaction fully, work engagement affects staff performance thru satisfaction partially, and work mutation affects staff performance thru satisfaction partially. These findings explain that the model for improving staff performance at PLN UIW Aceh is a function of increasing motivation, strengthening work engagement, and the accuracy of work mutations as well as increasing satisfaction.