The effect of using mitigation devices on request compliance in Persian and American English

Abstract

Strategies used in requestive speech act and their effects on compliance have been the focus of a number of studies. Previous research, however, has dealt mainly with perceptive data elicited from one of the interlocutors involved in the use of mitigation. A sociolinguistic study could explore the perception of both the requestor and the requestee with respect to using such strategies. This article aims to study the possible correlation between request compliance and the use of mitigation devices. The question is what observable effects using mitigators have both on the requestor’s judgment of compliance and on prohibiting the requestee from rejecting the request. Four role-play interactions followed by stimulated recall procedures were used to collect the required data. The results obtained from the analysis of data revealed that, in similar situations, American requestors are comparably more certain than Iranians that the addressee would comply with their requests using fewer mitigation devices; while, as far as the requestees are concerned, Americans are more influenced by the use of mitigation devices on the part of requestors than Iranians.