The Effect of Transformational Leadership on Turnover Intention and Organizational Citizenship Behaviour (OCB): The Mediation Role of Psychological Empowerment and Affective Commitment (Study on Ws Warung Steak in Surakarta Residency)

Abstract

This study aims to examine the effect of transformational leadership on turnover intention and OCB by considering the role of psychological empowerment and affective commitment. Conducted in WS Warung Steak, this study involved 121 participants. For the analysis of this study using SEM-PLS with Smart PLS version 3.0. The findings of this study are that, transformational leadership has a significant effect on turnover intention, transformational leadership has a significant effect on psychological empowerment, transformational leadership has a significant effect on affective commitment, affective commitment has a significant effect on OCB, OCB has a significant effect on turnover intention, affective commitment mediates the effect of transformational leadership on OCB, transformational leadership does not have a significant effect on OCB, psychological empowerment has no effect on OCB, psychological empowerment does not significantly affect turnover intention, psychological empowerment does not mediate the effect of transformational leadership on turnover intention, psychological empowerment does not mediate the effect of transformational leadership on OCB. Further research is suggested to develop further research on the relationship of transformational leadership to turnover intention and OCB by considering other variables in order to obtain indepth results.