The Effect of Training and Development on Employee Performance Against Innovative Work Behavior as a Mediation Variable at PT. Telkom Banda Aceh

Abstract

This study was to analyze the training and development effect on employee innovative work behavior and employee performance in PT. Telkom Banda Aceh. The population was 202 people, they were the employees at PT. Telkom Banda Aceh. A sampling of each unit was done at simple random by lottery. Determination of the sample used the Stratified Random Sampling technique based on the grid. The number of samples was determined by the Slovin formula so that 134 people were obtained. Data were analyzed through structural equation modeling (SEM). Result reveals that in the PT. Telkom Banda Aceh, training, development, innovative work behavior, and employee performance of PT. Telkom Banda Aceh has been going well, training affects the performance of employees, development affects the performance of employees, training affects the innovative work behavior of employees, development affects the innovative work behavior of employees, innovative work behavior affects the performance of employees, training affects employee performance through innovative work behavior of employees, Development affects employee performance through innovation in employee work behavior. In the model, we can see that the innovative work behavior acts as a partial mediator. So the function of improving employee performance at PT. Telkom Banda Aceh is a function of increasing the frequency and quality of training and development, as well as increasing the innovative work behavior of its employees. These findings can be the basis of academic theory and can be developed for further research by adding other variables to the model.