The Effect of the E-Performance Application and Competency Assessment System on the Performance of Civil Servants with Job Satisfaction as an Intervening Variable in the Context of the Department of Communication and Information of Labuhanbatu Regency

Abstract

Human Resources (HR) has an important function in determining the success of organizations in facing the challenges of globalization and digitalization. To face these challenges, organizations are required to prepare superior and competent human resources. Since 2014, the government has been implementing e-Performance applications in both the central and local government environments. The purpose of this study is to analyze the effect of the application of the e-performance and competency assessment systems on the performance of civil servants and also the effect of the application of e-performance and competency assessment systems on the performance of civil servants through job satisfaction of civil servants of the Communication and Information Office at Labuhanbatu Regency. This study uses a structured questionnaire instrument with an interval scale to measure the application of the e-Performance and Competency assessment systems, job satisfaction, and performance of civil servants of the Communication and Information Office at Labuhanbatu Regency. The non-probability sampling technique is by using census sampling to sample as many as 42 respondents. The collected data was analyzed using descriptive statistics and path analysis. This study shows that the application of the e-performance assessment system, competence, and job satisfaction have a positive and significant effect on the performance of civil servants of the Communication and Information Office at Labuhanbatu Regency. Keywords: Application of E-performance Assessment System, Competence, Job Satisfaction, Civil Servant Performance