The effect of the application of ICT skills on the process of knowledge management components and the effectiveness of creativity indicators for the improvement of employees’ performance system in the Ministry of Sports and Youth

Abstract

The purpose of this study was to examine the effect of the application of Information and communication technology (ICT) skills on the process of knowledge management components and the effectiveness of creativity indicators for the improvement of employees’ performance system in the Ministry of Sports and Youth. This study was an applied and correlational research. The statistical population of this study was all employees in the Ministry of Sports and Youth of Guilan province. The collected data were analysed by K–S tests, the Kruskal–Wallis test, the Mann–Whitney U test, Spearman correlation coefficient and regression analysis. The results showed that 54.43% of subjects were men and 40.57% of them were women, 52.85% of them had associate and bachelor’s degrees, 38.85% of them had a master’s degree and 1.72% of them had doctorate and were PhD students. The results also showed that the correlation coefficient of the relationship between ICT with knowledge management components was 0.369 and ICT with creativity indicators was 0.291. Since there is a significant relationship between the research variables, so it is suggested to use online methods, multimedia methods, virtual trainings and virtual libraries to increase employees’ knowledge management components and creativity indicators in the Ministry of Sport and Youth. Keywords: Knowledge acquisition, knowledge sustainability, Ministry of Sports, fluidity, innovation, ICT.