The Effect of Team Work Quality on Team Performance in Global Software Engineering

Abstract

Global software engineering (SE) has increased in popularity and is now commonplace in most software organizations. This is due to the fact that business and technology have evolved, which has had an impact on the borderless world. As a consequence, software teams are often geographically dispersed, though they all have the same goal—to produce high-quality software. In order to achieve that goal, quality teamwork is important to build a high-performance team. This study aims to get an in-depth understanding of what quality teamwork is, as well as investigate how communication and socialization can have an impact on team performance. This study took a qualitative approach to the data collection process by carrying out interviews with three experts of agile distributed teams. The results of this study demonstrate that active communication stimulates socialization, and thus increases and maintains morale and motivation among team members. Future studies could focus on the impact of other quality teamwork, such as the influence of trust on team performance among global SE teams.