Abstract

This study aims to analyze the effect of supply chain integration on operational performance, and also to analyze the effect of competitive advantage on operational performance. The sample used in this study were 42 managers/heads of the supermarket production division in Ambon City. The data analysis technique used is Partial Least Square (PLS). The results show that supply chain integration has a positive effect on operational performance, the results also show that competitive advantage has a positive effect on operational performance.

Highlights

  • The challenges faced by the industrial world today require performance improvement and improvement in order to survive and win the business competition and continue to run it

  • One of the keys to successful global business competition is supply chain operations. This statement is supported by research which states: “Supply chain management is a very basic principle that needs to be applied by companies

  • Based on the results of statistical calculations, it can be concluded that the supply chain integration construct has a direct effect on operational performance

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Summary

Introduction

The challenges faced by the industrial world today require performance improvement and improvement in order to survive and win the business competition and continue to run it. The effect of modern business competition on the changing focus of competition between companies, companies independently respond to competition among business networks such as supply chains. Global market competition has a major impact on local and international business activities. One of the keys to successful global business competition is supply chain operations. This statement is supported by research which states: “Supply chain management is a very basic principle that needs to be applied by companies. In business processes related to corporate profits and cooperation

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