The Effect of Stress on Job Satisfaction: A Study on Pilots

Abstract

Aviation is a form of transportation that is developing rapidly. The rapidly growing aviation sector has started to be preferred by people because it is advantageous compared to other modes of transportation in terms of both time and passenger comfort. As people prefer aircrafts more as a means of transportation, airline companies have started to grow, have placed new aircraft orders and continue to give. However, the most important issue that will never be compromised in the face of this rapid growth is undoubtedly flight safety. Studies have shown that, the human factor is around 70% is affected the accidents and incidents in aviation. For this reason, the human factor is important in aviation, and everything from the working hours of the employees, the time to spend on the way to and from work, and even the rest time, has become a rule by international aviation organizations. For this reason, in this thesis, it is aimed to measure the stress levels of pilots, which are one of the most important parts of the aviation industry, to observe how their inner world is in business life and also to measure how these levels affect pilots' job satisfaction. As a result of the research, a significant relationship was found between the stress levels of the pilots and their job satisfaction levels.