Abstract

Strengths-based performance appraisal focuses on identifying, appreciating, and developing employee’s qualities in line with the company goals. Based on self-determination theory (SDT), we hypothesized that strengths-based performance appraisals will bring about a stronger motivation to improve (MTI) performance, by making subordinates feel supported by their supervisor and thereby fulfill their need for relatedness. Moreover, we hypothesized that strengths-based performance appraisal will reduce the threat to the relationship between supervisor and subordinate when the performance rating is relatively low. To investigate our hypotheses, we distributed a questionnaire to employees working for a large Dutch consultancy firm right after their yearly appraisal (N = 422) and linked the questionnaire data to their official performance ratings. Conditional process analysis indicated that strengths-based performance appraisal had a positive effect on perceived supervisor support (PSS), and in turn on MTI performance. Furthermore, the effect of strengths-based performance appraisal was particularly strong, when the performance rating was relatively low. Our findings may inspire future research into strengths-based performance appraisal as a relational approach to employee development.

Highlights

  • One of the main goals of performance appraisal is to motivate employees toward higher levels of performance (Kuvaas, 2007)

  • The correlations show that strengthsbased performance appraisal, performance rating, and perceived supervisor support (PSS) were all associated with motivation to improve (MTI)

  • Based on self-determination theory (SDT) (Deci and Ryan, 2008), we investigated whether supervisors who focus on subordinates’ strengths in the yearly performance appraisal are perceived as more supportive, and if this perception of supervisor support is in turn associated with a stronger MTI performance

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Summary

Introduction

One of the main goals of performance appraisal is to motivate employees toward higher levels of performance (Kuvaas, 2007). Strengths-based performance appraisals foster the need for relatedness by encouraging subordinates to express their authentic self (Roberts et al, 2005; Cable et al, 2013), thereby making them more identified and socially integrated (Swann et al, 2000; Polzer et al, 2002; Cable et al, 2015). This increases the chance that their supervisor will see them as they see themselves, leading to positive relationships and higher levels of perceived supervisor support (PSS; Cable et al, 2013). The fulfillment of the need for relatedness in the form of PSS may provide a safe and secure environment that stimulates subordinates toward higher levels of intrinsic motivation, thereby making them more inclined to seek challenges, extend their capacities, explore, and learn (Ryan and Deci, 2000)

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