The effect of servant leadership on organizational citizenship behavior in the South Korean Police: the mediating roles of psychological empowerment and organizational commitment

Abstract

PurposeThis study explored the relationship between servant leadership (SL) and organizational citizenship behavior (OCB) from the perspective of South Korean Police officers. We also investigated the mediating roles of psychological empowerment (PE) and organizational commitment (OC).Design/methodology/approachIn this study, the authors analyzed 439 survey responses from South Korean Police officers. The mediation model was tested using structural equation modeling.FindingsThe results showed that SL had a significantly positive influence on OCB among South Korean Police. Moreover, PE and OC partially mediated the relationship between SL and OCB. Officers who perceive their leader as a servant leader are more likely to have a positive perception of OCB. These findings show that PE is a more efficient mediator than OC.Originality/valueThis study contributes to the generalization of knowledge by empirically testing the relationship between SL and OCB in the South Korean Police. The results show that SL theory can be applied to the Korean Police. By capturing the specific characteristics of the Korean Police, such as the powerful effect of PE, this study supports leadership contingency theory.