Abstract

Employees' positive personality traits are one main enabler of tourism organisations to develop knowledge-sharing culture and promote innovative performance. To achieve the principle of personality-job fit, this study aims to measure the influence of employees' personality traits on their knowledge-sharing behaviour and innovative performance. It also measures the mediation of knowledge-sharing between employees' personality traits – innovative performance relationships. The study employs the quantitative method based on an e-survey to gather data from employees working in travel agencies in Egypt and Jordan. Structural equation modelling was used for testing research causal relationships. Findings revealed that positive personality traits significantly improve employees' knowledge-sharing behaviour and contribute to their innovative performance advancement. The findings of the study provide significant implications for human resources managers in tourism organisations and tourism education policymakers to improve their recruitment procedures of employees and new education entrants (future graduates) to fit tourism career jobs and marketplace duties.

Full Text
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