The Effect of Perceived Organizational Support, Rewards, and Job Satisfaction on Organizational Citizenship Behavior: A Case Study at PT PP (Persero) Tbk

Abstract

Work behaviors that go beyond defined role descriptions within an organization are referred to as organizational citizenship behaviors. Therefore, companies must take special care to ensure that their employees demonstrate organizational citizenship behavior. This study aims to analyze the Effect of Perceived Organizational Support, Rewards, and Job Satisfaction on the Organizational Citizenship Behavior of employees at PT PP (Persero) Tbk. With quantitative methods and samples, as many as 325 were determined using the Slovin formula. Data collected by distributing questionnaires and analyzed using multiple regression analysis after data collection. In the results of the study, it is known that there is a partial and simultaneous influence of all variables X (Perceived Organizational Support (X1), Rewards (X2), and Job Satisfaction (X3) on Y (Organizational Citizenship Behavior) so that all hypotheses in this study are accepted. In this study, three factors that influence employees' organizational citizenship behavior are pointed out by variables X1, X2, and X3 62,1%, and other factors or variables influence 37.9%