Abstract
Stress is a humanitarian symptom that often receives considerable attention in management stress literature. Latest studies found that uncontrollable online work stress levels may intensify job interference on family well-being. Even though this relationship has been extensively studied, the effect size of online work stress elements as an important independent variable is not thoroughly discussed in organizational stress literature. Thus, this study aims to assess the relationship between online work stress and interference of job affairs on family well-being. A purposive sampling plan was utilized to gather data from 160 usable questionnaires from employees at a public service organization in Peninsular Malaysia. The SmartPLS path model analysis outcomes displayed three essential outcomes. First, the relationship between responsibility ambiguity and enhanced interference of job affairs on family well-being was significant. Second, the relationship between responsibility conflict and interference of job affairs on family well-being was significant. Third, the relationship between responsibility overload and interference of work affairs on family well-being was significant. This outcome confirms that the inability of employees to appropriately control online work stress can intensify the interference of job affairs on family well-being. Thus, this study can be used as important guidelines by practitioners to understand diverse perspectives of online work stress concept and formulate user-friendly based online work practice to enhance organizational performance during the Covid-19 pandemic. In addition, the discussion, implications, and conclusion of the study were elaborated.
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