The effect of modern office technology on management performance: Durban Westville

Andrisha Beharry,Mashau Pfano

doi:10.21511/ppm.14(2-2).2016.13

Andrisha Beharry, Mashau Pfano

Open Access

https://doi.org/10.21511/ppm.14(2-2).2016.13

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Abstract

It is difficult to think of a situation where businesses can do well without the use of modern office technology, in particular, items like computers and telephones. It is extremely difficult to determine if businesses depend on technology or if technology creates business opportunities. Modern office technology is correlated with positive change in management performance. Using a quantitative approach, 67 questionnaires were sent to middle and upper-level business managers in Durban, KwaZulu-Natal. Modern office technology makes significant difference in a workplace. Office technologies enhance performance and this can only be seen if the office is equipped with relevant and needed technologies. There is a strong correlation between the right use of office technologies and positive change in management performance. It is recommended that office managers still procure modern office technology to increase performance. The challenge is to harness this newly emerging technology for the benefit of the business. This study concludes that technological advancement has a positive effect on our quality of life and the way we do business, and this trend is expected to keep escalating

Highlights

Rapid changes have been taking place in all facets of human life, including office technologies, as a result of technological advancement (Davenport, 2013). Margaret and Pac (2009) state that for an office to run smoothly, facts and accurate information are necessary for quick decision-making, and modern office technologies can help managers be focused and in contact with their co-workers
The management of technology can make a difference; there is no reason to believe that the current rate of change will slow down, and, the big challenge is to harness this newly emerging technology for the benefit of business
With over 90% of respondents agreeing that modern office technology is important for business, the results show that the relationship between using technologies and managers’ performance is positive because many respondents use technology and believe that it improves performance

Summary

Introduction

Rapid changes have been taking place in all facets of human life, including office technologies, as a result of technological advancement (Davenport, 2013). Margaret and Pac (2009) state that for an office to run smoothly, facts and accurate information are necessary for quick decision-making, and modern office technologies can help managers be focused and in contact with their co-workers. Margaret and Pac (2009) state that for an office to run smoothly, facts and accurate information are necessary for quick decision-making, and modern office technologies can help managers be focused and in contact with their co-workers. It can, be said that having advanced office technologies can increase a manager’s work performance, because such technologies make work flexible. According to Ndlovu (2009), businesses need to be managed effectively so that they have highly productive employees executing goals aligned with the organization’s strategic objectives. Modern technologies need to be managed effectively, because during their use, a business’s most important information can be lost

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