Abstract

The Effect of Knowledge Management Processes on Organizational Business Processes’ and Employees’ Benefits in an Academic Institution's Portal Environment

Highlights

  • Data and information are different from knowledge still interrelated

  • The current study aims at assessing the functional relationships between knowledge management processes and both organizational business processes’ and employees’ benefits

  • This study tackled an under investigated area in portals and Knowledge Management (KM) literature, the impact of supporting KM through corporate portal on employees and business processes

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Summary

Introduction

Data and information are different from knowledge still interrelated. Data represent raw numbers or words about facts, observations, or perceptions. Information is processing data of relevance and purpose. Knowledge is roughly, useful or actionable information.Knowledge is information that's relevant to a decision. It is good explanations, and it is solutions (even if partial) to problems people had. Knowledge has become one of the most highly valued commodities in the modern economy

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