The effect of IT integration on improving agility, integration and performance of supply chain

Abstract

In recent decades, companies have been trying to use various methods and means to meet customer's needs quickly in order to survive in competitive market and gain more profit. To reach this purpose, information technology has acted as an enabler in different parts of the supply chain and companies. Although there is a wide range of researches investigating the role of IT on supply chain performance (SCP), the literature review has had many gaps. The contribution of this work in comparison with previous models is the impact of studies simultaneously: 1) IT integration; 2) agility and integration on the performance which has not studied until now. This study proposed a new conceptual model to analyse the direct and indirect effect of these items on each other. In addition, a discussion about integrity and agility of the supply chain is a new issue in the Iranian market.