Abstract
The effect of intimacy on customer responses to service failure context: focusing on a hotel restaurants and family style restaurants
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https://doi.org/10.15706/jksms.2009.10.3.002
Publication Date: Sep 1, 2009 |
The effect of intimacy on customer responses to service failure context: focusing on a hotel restaurants and family style restaurants
Join us for a 30 min session where you can share your feedback and ask us any queries you have