Abstract

Financial incentives have been used in a variety of settings to motivate behaviors that might not otherwise be undertaken. They have been highlighted as particularly useful in settings that require a single behavior, such as appointment attendance or vaccination. They also have differential effects based on socioeconomic status in some applications (e.g. smoking). To further investigate these claims, we tested the effect of providing different types of non-cash financial incentives on the return rates of chlamydia specimen samples amongst 16–24 year-olds in England. In 2011 and 2012, we ran a two-stage randomized experiment involving 2988 young people (1489 in Round 1 and 1499 in Round 2) who requested a chlamydia screening kit from Freetest.me, an online and text screening service run by Preventx Limited. Participants were randomized to control, or one of five types of financial incentives in Round 1 or one of four financial incentives in Round 2. We tested the effect of five types of incentives on specimen sample return; reward vouchers of differing values, charity donation, participation in a lottery, choices between a lottery and a voucher and including vouchers of differing values in the test kit prior to specimen return. Financial incentives of any type, did not make a significant difference in the likelihood of specimen return. The more deprived individuals were, as calculated using Index of Multiple Deprivation (IMD), the less likely they were to return a sample. The extent to which incentive structures influenced sample return was not moderated by IMD score. Non-cash financial incentives for chlamydia testing do not seem to affect the specimen return rate in a chlamydia screening program where test kits are requested online, mailed to requestors and returned by mail. They also do not appear more or less effective in influencing test return depending on deprivation level.

Highlights

  • Financial incentives present policy options to change patient behavior in a number of areas including smoking and weight loss (Marteau, Ashcroft, & Oliver, 2009)

  • We showed that a variety of non-cash financial incentives made no difference to the rate of sample return in an online request, mail-back specimen chlamydia screening program targeting 16e24 year old English males and females

  • While it is not surprising that participant characteristics such as age, deprivation level and previous chlamydia history would affect the likelihood of returning a sample for testing, non-cash financial incentives, at least in some form, might be expected to alter any cost/benefit calculation regarding whether or not to return a sample

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Summary

Introduction

Financial incentives present policy options to change patient behavior in a number of areas including smoking and weight loss (Marteau, Ashcroft, & Oliver, 2009). Several reviews have concluded that financial incentives are successful in influencing ‘one-shot’ behaviors, such as immunizations and appointment attendance (Kane, Johnson, Town, & Butler, 2004; Sutherland, Christianson, & Leatherman, 2008). This study considers the generalizability of this conclusion by using a large, randomized experiment occurring in a natural setting to test the effectiveness of financial incentives in promoting chlamydia testing. While effectiveness is one part of the decision to implement financial incentives, acceptability is another. A series of experiments examining the acceptability of financial incentives for smoking cessation and weight loss, found that the UK general public’s acceptability of financial incentives increased with their level of effectiveness (Promberger, Dolan, & Marteau, 2012). Effectiveness is a crucial aspect to any successful incentive program in the eyes of the public, and so it is important to investigate whether and which types of incentives work most successfully

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