Abstract

Despite being recognized as a global entertainment phenomenon, the nature of esports has been a subject of ongoing debate due to its content attributes and the controversial impact it has on individuals’ physical and mental well-being. We contend that the fundamental source of contention lies within the inherent content attributes of esports. Drawing on uses and gratification theory (UG) and cognitive appraisal theory, the purpose of the current study was to explore how esports content attributes and viewers’ individual characteristics (esports involvement) influence the viewer’s experience (flow experience) and well-being (happiness and vitality). The results of a latent moderated structural equations (LMS) modeling analysis using a total of 539 viewers revealed that entertainment, reliability, and diversity significantly influenced flow experience, which in turn influenced viewers’ happiness and vitality. Esports involvement was found to have moderating effects on the relationship between reliability and usefulness attributes and flow experience. The findings of this research provide important contributions to the literature and have implications for sport marketing managers.

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