Abstract
Abstract The digital talent gap has expanded globally, and the industry sector most pronounced is the banking industry, the most critical sector in the Indonesian economic system. Previous studies have shown that institutions must understand and own digital capabilities to achieve better performance. The aim of this research is to examine the effect of digital talent and digital capability through the lens of dynamic capability on bank performance. This research uses a quantitative method, with 344 North Sulawesi & Gorontalo Regional Development Bank employees as respondents spread across various jobs and locations. The data is processed with SmartPLS 4.0.8.4 software. The results show a positive and significant influence of digital talent and digital capability on bank performance. Meanwhile, digital capability has a more substantial role than digital talent in improving bank performance. This research provides new theoretical contributions to studying digital talent and digital capability. This research can also contribute to Indonesia Regional Development Bank's efforts in accelerating its digital transformation and increasing digital talent and digital capability’s competitiveness in improving bank performance. This study introduces the research of digital talent and digital capability in banking to improve regional development banks' competitiveness in facing the competition of the Indonesian banking industry.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Proceedings of the International Conference on Business Excellence
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
