Abstract
The construction project is a series of activities that are long, complex and increase potential of construction understanding differences, disagreements, and conflicts between various parties involved in construction work. So many construction projects that cause disputes between parties. In negotiating disputes, negotiations often take place; the negotiation process requires the capability to get the best results, such as competency, negotiation model and emotional intelligence. This research based on 102 samples of respondents from 10 constrution project in Indonesia among 5 highrise building projects and 5 industrial projects. Subject of research focused on the four stakeholders in the main project, which will be analyzed with the partial structural-least square equation model (PLS-SEM). The results of the analysis show that competency and emotional intelligence have significant positive effects to negotiations result in construction dispute. Negotiation model does not influence the negotiation results in the highrise building projects or industrial projects. But the results were different if the negotiation model that was added with the competency would have an significant positive effects to negotiations result in construction dispute. Keywords: Negotiation, Competency, Emotional Intellegence, Construction, Dispute JEL Classifications: D91, L74, O22, J53 DOI: https://doi.org/10.32479/irmm.9651
Highlights
A complex Infrastructure development process activity has technology advance increase potential of construction understanding differences, disagreements, and conflicts between various parties involved in construction work
In the records of the Indonesian National Arbitration Board (BANI), construction disputes that get into the arbitration process dominate 420 cases handled in the period 1999-2016, namely 30.8% of the total cases which means as many as 130 cases of construction disputes (Media Indonesia, 2017)
Based on the result of hypothesis testing for sample data of both project, 73.3% of effect which can be explained by the negotiation model, competency and emotional intelligence, observing the value of path coefficient, 0.075 between negotiation model and negotiation result, 0.173 between emotional intelligence and negotiation result and 0.818 between Competency and negotiation result can be read that the role of negotiation result has effect more than two other variables
Summary
A complex Infrastructure development process activity has technology advance increase potential of construction understanding differences, disagreements, and conflicts between various parties involved in construction work. Potential for such disputes are often unavoidable and if unchecked can turn into a construction dispute. It cannot be allowed for long time. Based on empirical facts from the Indonesia Supreme Court for the case decisions owned have permanent legal force from the total number of civil cases amount to 16,287 (sixteen thousand two hundred ninety seven) decisions, as many as 3710 (three thousand seven hundred ten) decisions or by 22.8% is concerning cases in the construction sector, 2080 (two thousand percent twenty) decisions or 12.77% are concerning legal cases that are questioned in the agreement (Djatnika, 2018).
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