Abstract
The purpose of this article is to examine, through a literature review, the relationship between compassionate nursing and patient satisfaction in non-English-speaking patients. Research suggests that compassionate nursing may increase patient satisfaction in non-English-speaking patients and suggests that uncompassionate nursing decreases patient satisfaction. Most studies remained inconclusive in their demonstration of negative effects of uncompassionate nursing on English and non-English-speaking patients. Some studies conclusively demonstrated positive effects of compassionate nursing on English-speaking patients. Current research recommends nurses practice and advocate compassion for all. However, more outcome-based research is needed to demonstrate how compassionate nursing affects patient satisfaction in non-English-speaking patients.
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