The Effect of Adequacy of Information System Design and Organizational Support on Organizational Performance with the Use of Performance Information as a Mediator (Study at the National Bureau of Statistic Indonesia)

Abstract

This research was conducted to obtain evidence of the importance of using performance information in improving organizational performance. Because the real end goal is not the use of performance information but rather the improvement of the organization’s performance. Bureaucratic reform of government agencies demands improved performance in all respects. This encourages all parts of the organization to maximize existing resources through information systems and support for using the information. This research was conducted within the Central Bureau of Statistics (BPS) throughout Indonesia, where questionnaires were distributed to budget managers of BPS Work Units throughout Indonesia because they are the main users of performance information, in this case, the Budget Implementation Performance Indicator (IKPA). This research uses quantitative data analysis tools using the Structural Equation Model (SEM). The software used to operate SEM analysis is SmartPLS. This study found evidence that the adequacy of information design and Organizational support has a positive and significant effect on the use of performance information and the organization’s performance.