Abstract
In recent years, the European Union (EU) has become more prominent and effective as a crisis manager. This paper argues that the idea of the Comprehensive Approach and the European External Action Service (EEAS) institutional project have been substantially shaped by High Representative Ashton. A focus on the newly created Crisis Response and Operational Coordination Department within the EEAS is employed for analysing the recent post‐Lisbon changes in the EU crisis management architecture. Based on a series of in‐depth interviews with EU and national officials, the paper contemplates the role for the EU in complex crises, in particular the potential contribution of the EU's Crisis Response System.
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