The Dimension of Performance Appraisal Justice and Intention to Quit Work: The Mediating Role of Organisational Support, A Study Based on Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA)

Abstract

The objective of this study is to develop and validate the instruments that are to be used in the field study. The instruments were validated based on Exploratory Factor Analysis (EFA) procedure using the Statistical Package for Social Sciences (IBM SPSS) Version 25. The sample for the pilot study was comprised of 146 randomly selected policemen, and the field study was comprised of 513 randomly selected police personnel. Meanwhile, the data collected from the field study was analysed based on the Confirmatory Factor Analysis (CFA) using Smart Partial Least Squares (PLS) 3.0 software. The EFA procedure yielded seven constructs with 49 items, which were procedural justice (formal) = 4 items, procedural justice (interaction) = 3 items, distributive justice = 6 items, interpersonal justice = 6 items, information justice = 6 items, organisation support = 17 items, and intention to quit work = 7 items. Base on CFA procedures, composite reliability (CR), average variance extracted (AVE), loading indicator and discrimination validity was adequate and achieved the cut off points. Additionally, all items from 7 constructs in this study are valid and reliable. Therefore, the EFA and CFA procedures were aptly used to analyse the perception of the Royal Malaysian Police members in this study, providing a useful guide for future researches on the complete process and procedures in validating and reliability a questionnaire instruments.