Abstract
The current technological and informational context has led to the virtualization of relationships, and engagement and interactions between people are increasingly strengthened in the digital sphere, a fact accentuated by the pandemic caused by the new coronavirus (SARS-CoV-2). In this context, the problem of digital exclusion is presented, a phenomenon that makes it impossible for an individual to participate in a network society on an equitable and democratic basis, and that can lead to social exclusion. A correlation between literature findings from the last two decades (2000 – 2021) indicates that the digital exclusion could compromise the achievement of the “Sustainable Development Goals in Brazil” proposed for the United Nations 2030 Agenda Brazil (2022).
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