Abstract
The education institutions, ensuring implementation of the rights of the disabled to higher education, adapt their environment to their needs. The universities, to organize such an accessible environment, as a rule, apply formal approach, focusing on regulatory requirements. The certification of accessible environment for the disabled is based on the same approach, when only objective indicators are considered. The opinion of those ones who have to use this environment is not taken into account. As a result, the University environment is formally considered accessible, but in practice it has many barriers that create real difficulties for disabled students. To improve the quality of the available environment, a combination of objective and subjective indicators is necessary. We need to analyze the opinions of people: employees, teachers, and students of an educational institution who use the possibilities of an accessible environment. The article offers method to diagnose availability of the University environment using specific set of indices that allow to give subjective assessment of availability of the University environment. The diagnostic method was tested on the basis of the Russian state social University, which is the flagship of inclusive education. The results of the study permitted to identify the causes of dissatisfaction with the state of accessible environment by employees, teachers and students.
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