Abstract
This paper describes the development of e-Document Traking System based on Mobile Application to help patients and officers to keep track of the processes in order to resolve problems of working with in a day. This application was designed to support and enhance document tracking system. In addition to reducing paper usage, the application provides a map and give a direction in the hospital by applying QR Code scanning technology on the android operating system for data gathering. The users could see the hospital map which has shown a directory and description in each floor as the simulation. QR Code technology would run on a camera phone and QR Code Reader program for photo shooting, then it would process this QR Code as the original data for scanning by phone or the other device. To evaluate the system performance, questionnaires for system usability and Black Box Testing were used to measure expert and user satisfaction. The findings revealed that the users were more interested in QR Code application for helping patients in the hospital and the satisfaction on the system was in the highest level (X = 4.66, SD = 0.11).
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