The development of communication: When a bad model makes a good teacher

Abstract

Five experiments were conducted on what 6-year-old children learn about communication by switching listener and speaker roles with competent and incompetent adults and peers. Experiment I demonstrated that children become better communicators to adults after listening to competent adults, competent peers, and incompetent peers, but not incompetent adults. The age of the listener was shown to have an effect in Experiment II, with children becoming less effective communicators when speaking to a peer after listening to an incompetent peer but better communicators when speaking to an adult after listening to an incompetent peer. Experiments III, IV, and V were designed to determine why children do not improve or deteriorate after listening to incompetent adults. It is not deficient memory: Children remember well the ambiguous messages of adults (Experiment IV). It is not implicit demands to be polite to an adult (Experiment III). It is that children think the ambiguous messages of an adult are competent (Experiment V). Mixing the authority and prestige of an adult with incompetent messages leads the child to ignore the adult's behavior as a standard for his or her own performance. These results suggest that social learning of communication skills might occur best when the child can learn what not to do by interacting with peers and what to do when interacting with adults.