The development of an ergonomically designed product through an integrated product team approach

Abstract

Purpose. This article discusses the process of developing an ergonomic desk for students through an integrated product team approach. Methodology. Using an integrated product team approach, numerous quality tools, customization techniques, strategic tools and techniques including quality function deployment, ergonomic principles, Kano model, SCAMPER (substitute, combine, adapt, modify, put, eliminate, reverse), brainstorming, Pareto’s principle and cause-and-effect diagrams were systematically applied. In addition, for detailed designs, anthropometric measurements were considered. Results. Having identified various health problems associated with use of unergonomic furniture by students, this study developed an ergonomic desk using SolidWorks version 2016. The ergonomic student desk considered the design for adjustability principle which accommodates 90% of all students (5th percentile female to 95th percentile male). Conclusions. Data obtained from three colleges were systematically verified, validated and evaluated and a design for an ergonomic student desk was the result. Adoption of these systematic processes gives the design practical validity, and once the ergonomic student desk has completed the manufacturing process its use is expected to lead to a reduction in the incidence of musculoskeletal disorders, neck problems, back pain and pressure on the hips. Ultimately, students having acquired a desk designed to fit their requirements will achieve comfort and satisfaction.