Abstract
This paper reports the history of the development of an enterprise resource planning (ERP) dedicated to managing the technical activities of the Nuclear and Energy Research Institute, a governmental research and technology institute in Brazil. After the implementation of the new planning process, the development of a new management information system named SIGEPI was immediately initiated. The implementation of this system followed a strategy of integrating databases already available and developing new ones in order to facilitate the data collecting process and to improve the quality and the reliability of these data. This paper describes the evolution of SIGEPI, its main features and it also reports the difficulties faced for almost ten years of developments. The success factors of the case were classified into three groups: strategic, technical and behavioral ones. The impact of these factors and recommendation for future similar developments are presented.
Highlights
Managerial Information Systems (MIS) are systems dedicated to monitoring and controlling an organization
The aim of this paper is to describe and analyze 10 years of experience developed by a Brazilian nuclear R&D Institute in the design and implementation of a special category of management information systems (MIS) known as Enterprise Resource Planning (ERP)
This article is organized with the following structure: the first section presents a brief literature review related to the management information systems implementation and the contributions of the present study; the second section presents the case of IPEN - this experience will be described in terms of how this system was developed, which features were implemented, the main difficulties faced during the development stages and recent developments; the third section analyses the experience related to the three critical factors and presents recommendations for similar developments and the last section presents the conclusion and the final remarks derived from the case
Summary
Managerial Information Systems (MIS) are systems dedicated to monitoring and controlling an organization. The aim of this paper is to describe and analyze 10 years of experience developed by a Brazilian nuclear R&D Institute in the design and implementation of a special category of MIS known as Enterprise Resource Planning (ERP). This system manages the activities of more than 1,000 workers and 700 students and is named Planning and Managerial Information System of the IPEN (SIGEPI). This article is organized with the following structure: the first section presents a brief literature review related to the management information systems implementation and the contributions of the present study; the second section presents the case of IPEN - this experience will be described in terms of how this system was developed, which features were implemented, the main difficulties faced during the development stages and recent developments; the third section analyses the experience related to the three critical factors (strategic, project design and implementation and behavioral) and presents recommendations for similar developments and the last section presents the conclusion and the final remarks derived from the case
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