Abstract

A disconnect exists between innovations and the adoption of such innovations, specifically within healthcare facilities. This disconnect results in various healthcare challenges — ones that could be addressed by successfully adopting and integrating an innovation into organisational processes — not being addressed. To address the challenge of innovation adoption within healthcare, it is proposed that a tool be developed to identify areas that should be addressed to improve the chances of the successful adoption and integration of innovations into existing systems in a publichealthcare facility. By assessing a facility’s readiness for innovationadoption, it is possible to identify the barriers to the successful adoption of innovations. Knowing what such challenges or barriers to innovation adoption are will allow role players to address these challenges or barriers. The purpose of this paper is to develop the healthcare innovation adoption readiness assessment tool (HIARAT), which measures the maturity of a healthcare facility’s innovationadoption process. The HIARAT was validated through a face validation workshop, and through a case study at a South African public healthcare facility.

Highlights

  • Healthcare in South Africa faces many challenges, and is in need of major improvements [1]

  • The purpose of this paper is to develop the healthcare innovation adoption readiness assessment tool (HIARAT), which measures the maturity of a healthcare facility’s innovation adoption process

  • The HIARAT is divided into two parts: i) the conceptual model that represents the organisation’s innovation adoption readiness — i.e., the innovation adoption capability maturity level of the facility, which is shown in Figure 3; and ii) the user interface, which is used to gather the necessary information from the facility being assessed in order for the process maturity capability levels for each of the domains to be determined

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Summary

Introduction

Healthcare in South Africa faces many challenges, and is in need of major improvements [1]. Innovative solutions developed to improve aspects of healthcare frequently are not implemented at the facilities where they are needed [5]. A need exists to evaluate the healthcare system, and healthcare facilities, with the aim of identifying the barriers and limitations to innovative solution adoption. Such an evaluation will allow healthcare managers to address the factors that hinder the successful adoption and integration of innovative solutions at their facilities, ensuring that the system is conducive to the adoption of innovations. The development of an ‘innovation readiness’ assessment tool will contribute towards more effectively achieving such assessments

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