Abstract

This chapter details the development and design of an interactive digital training resource for personal tutors in the Arts Faculty at the University of Warwick in 2018. The Arts Faculty Personal Tutor Training Resource aimed to enhance staff and student experiences of personal tutoring. The training was designed and delivered through the open-source learning design tool H5P within the University of Warwick's Virtual Learning Environment, Moodle. The training resource content is delivered through a mixture of text, images, videos and links to further resources which introduce learners to personal tutoring policies, structures, processes, support, and best practice. The resource also contains interactive activities that enable learners to condense their learning, reflect on their personal tutoring knowledge and practice, and see their progress as they move through the different stages of the training. The resource was designed to be interactive to make the content as engaging as possible for learners and to promote the retention of knowledge. It was also designed with different learners' levels of digital literacy and accessibility needs in mind. This chapter outlines the context of the training's development, and the pedagogic approaches, methods and principles that informed the learning design. It also provides an account of the design process and a description of the training content. This case study demonstrates the value of online training and resources for supporting personal tutors by showing the positive impact that the Arts Faculty Personal Tutoring Training Resource has on staff and student experiences of personal tutoring at the University of Warwick. It also shows that personal tutors welcome online training and resources, and that online training is often preferred to face-to-face training because it can be used and accessed according to the requirement of users at any time.

Highlights

  • This chapter details the development and design of the Arts Faculty Personal Tutor Training Resource for staff in the Arts Faculty at the University of Warwick in 2018

  • This chapter will examine the development, design, and impact of online personal tutor training through a case study of a digital training resource for personal tutors that was developed for staff in the Arts Faculty at the University of Warwick in 2018

  • This case study has shown the value in developing interactive digital resources to support personal tutoring

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Summary

Introduction

This chapter details the development and design of the Arts Faculty Personal Tutor Training Resource for staff in the Arts Faculty at the University of Warwick in 2018. The learning resource contains interactive formative assessment activities like quizzes and drag-and-drop question sets These activities were designed to enable personal tutors to condense their learning, reflect on their knowledge and practice, identify areas for improvement, and track their progress as they move through the different stages of the training. A personal tutor is an advisor assigned to every student when they start University who provides academic and pastoral support during students course of study. Common in many Higher Education institutions, aim to create a sense of student belonging and community, and support academic induction and individual student learning experiences Stevenson suggests that personal tutoring is important part of University learning because it enables “students to make connections between the different elements of the learning experience” (Stevenson, 2009, p. 121)

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