Abstract

AbstractThe growing projectification trend has brought to the forefront the importance of project‐based organising as a work mode and of project‐based organisations (PBOs) as key employers. However, research in certain human resource management (HRM) areas (including voice) has been limited in PBOs because of the decentralised and changing nature of HRM functions in these types of organisations. In dynamic project organisations, voice is highly important in recruitment, innovation and improvement; it therefore has to be conceptualised systematically. To this end, we focus on project workers as the key employee group and conceptualise the determining system factors that shape their voice in PBOs. The conceptual framework is based on a systematic review of peer‐reviewed articles and contributes to employee voice theory as a vehicle for the study of voice in temporary employment relationships.

Highlights

  • Projectification is a rapidly developing trend (Burke & Morley, 2016) because it is a highly flexible and cost‐effective work mode suited to achieve agility and innovation (Voelpel, Von Pierer, & Streb, 2006)

  • We focus on project workers as the key employee group and conceptualise the determining system factors that shape their voice in project‐based organisation (PBO)

  • This study offers a conceptualisation of the determinants that condition project worker voice, extends employee voice theory to the realm of temporary employment and defines the theoretical agenda for empirical research with a framework and propositions regarding project worker voice

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Summary

Practitioner notes

1. Voice in project‐based organisations (PBOs) is important because it can stimulate project worker engagement and feedback and strengthen recruitment, innovation or improvement. Some research looks at aspects of voice in project settings but this has not generated a wholesome theory that can be applied to PBOs. 2. This study offers a conceptualisation of the determinants that condition project worker voice, extends employee voice theory to the realm of temporary employment and defines the theoretical agenda for empirical research with a framework and propositions regarding project worker voice. 3. Practitioners can use the conceptual framework offered to understand the internal and external factors that can accommodate or silence voice in these organisations, and use it to design appropriate interventions to strengthen project worker voice in these settings

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