THE DETERMINANTS OF E-GOVERNMENT RELATIONAL MODELS CONSTRUCTION: INTERACTION, COMMUNICATION, PARTICIPATION AND COLLABORATION

Florentina Neamtu,Bogdan Nichifor

doi:10.29358/sceco.v0i18.195

Abstract

In recent decades the integrating approach of new information and communication technologies in the public sector grew faster. Worldwide, most states have made and still make substantiate efforts towards the coherent strategies implementation in order to favor the complex process of integrating the new information and communication technologies. Regardless of the objectives - maximizing efficiency, increase transparency in the decision process, improve service quality or citizen participation in decision making - what we call today e-Government has become an essential mechanism in administrative reforms, independent of aggregation level. The article presents an analysis of the factors that define the outline of the e-government relational model.

Highlights

If at the conceptual level the e-government platforms necessity is universally accepted, problems and malfunctions occur during the implementation and effective use; this reality is common, both externally, being associated to the differences between states of the world in terms of development of e-government platforms, and internally, as evidenced by the gap between the sophistication level of online services provided by the central and local public entities
The common starting point in the relationship model construction and in the e-government platforms development is considered to be the opportunities offered by new information and communication technologies from the perspective of expanding the interaction, participation and collaboration in public entities area
Since 1996, Dawes foreshadow the benefits and the challenges associated with information sharing initiatives, considering that “government portals will become a central technical component for interaction, participation and collaboration activities within networks consisting of governmental and nongovernmental actors”

Summary

Introduction

If at the conceptual level the e-government platforms necessity is universally accepted, problems and malfunctions occur during the implementation and effective use; this reality is common, both externally, being associated to the differences between states of the world in terms of development of e-government platforms, and internally, as evidenced by the gap between the sophistication level of online services provided by the central and local public entities. The common starting point in the relationship model construction and in the e-government platforms development is considered to be the opportunities offered by new information and communication technologies from the perspective of expanding the interaction, participation and collaboration in public entities area

Results

Conclusion