Abstract

The goals of the research were to identify, analyze, and design a web-based information system and implement business process improvement to support and enhance the current business processes in some banks in Indonesia who run Community development program to improve the economy of Indonesia. The System Development Life Cycle (SDLC) method was applied for the system analysis and design phases, utilizing Unified Modelling Language (UML) to model the system. Analysis was based on the company's current business processes, which results were translated into the design of a web-based information system which supports the current processes of the community empowerment program, especially in report documentation and verification, progress monitoring through an up-to-date dashboard and a Community Maturity Model (CoMM) that help organization to know better about the progress of the communities. The web-based platform enables ease of access for conducting work in various places.

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