Abstract
Delft University of Technology and the mobile operator T-Mobile organized a Universal Mobile Telecommunication System (UMTS) testbed at Delft, the Netherlands. A mobile information & entertainment service for campus visitors, called 'MIES on the campus', was designed in one of the projects on this testbed. This service was considered as a service system consisting of a service formula, enabling technology and an organizational network. The service formula was based on storylines derived from brainstorm sessions with users. The available technical building blocks were a UMTS network in a testbed setting, servers, a UMTS phone; a PDA including a navigation application; and a GPS receiver. The organizational network consisted of a mobile operator, an IT firm, content providers, game developer, a navigation software supplier and developers from the university. Together they designed, built, implemented and tested 'MIES on the campus'.
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