Abstract

This study aims to survey the English learning needs of office workers in Hanoi during the period when Vietnam is gradually developing industrialization and modernization. Research data includes 120 employees working at offices in Hanoi. Quantitative methods are applied in questionnaires, each classification item, and comparative analysis. Based on the analysis theory, learning English is the need of many office workers. The study results show that: The need to know English accounts for the majority with 94 (80.3%); the rest do not need to learn English with 26 (19.7%). Based on these results, most office workers in Hanoi need to learn English. However, they still face many difficulties in learning English, such as time, learning method, the cost for each course, etc. From the above research results, the researcher proposes some solutions. To help groups of office workers have the opportunity to study and improve their skills to be more confident in using English.

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