The delicate relationship in journalism: where content and production meet in the content management system. A comparative study of US and Brazil Newsroom Operations

Abstract

This comparative study documents how newsrooms with different media systems and cultures share a common connection regarding the content publishing systems. The authors argue that the challenges that the online journalists face with these systems in many situations is that the systems were created not with the reader or journalist in mind, but the creator of the system. Lastly, findings are presented of how each newsroom’s CMS structure influences the level of presentation and its implications on the quality of journalism that is produced. The authors discuss the implications of the findings and how alternative formats such as open-source content management systems may provide a new level of journalism in this delicate relationship between content and production. Additional areas of further investigation are also suggested.