Abstract

In recent years, along with the development trend of the Gig economy, app-based ride-hailing in Vietnam has been growing rapidly, especially in large cities. Related service activities such as passenger transportation, delivery of goods, food, payment, etc. have been expanding rapidly due to their convenience and specialization, which help save time and costs. App-based ride-hailing activities are becoming increasingly competitive with the participation of many major companies such as Grab, Gojek, Be, etc. with various policies and support to dominate the market share. The development of app-based ride-hailing is an inevitable trend as it creates a professionalization of the labor market, optimizing time, cost, and convenience for society. However, there are still some issues that need to be researched and improved for sustainable development of this field such as insurance policies, labor union activities, etc. for the participants.

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