Abstract

Summarizes the Commission for Racial Equality′s (CRE) formal investigation into recruitment and selection in the UK hotel industry. Explains why the Commission was interested in the hotel industry and discusses the importance of the hotel industry to the UK economy. The rationale for the research method which determined a sample of 117 hotels is proposed and a summary of the major findings is included. The results of the survey concluded that, in general, the UK hotel industry has taken few initiatives towards equality of opportunity and that suitably qualified ethnic minority applicants do not apply for careers in hotel management.

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