Abstract

ICT has led to innovations in various sectors of the economy, including cooperative societies. As a result of innovation, several cooperative systems have been developed, but they do not adequately and effectively meet the needs of various cooperative societies. In addition, their process framework does not embed a generic approach such that the peculiarities of different cooperative can be catered for. Therefore, this paper presents a generic systems process framework for the development of cooperative system using Goal-driven Development Process (GDP). The GDP draws from the principle of an iterative and incremental model with top-down and bottom-up convergence approach for the identification of goals and implementation. HTML and CSS was used to implement the front-end while the back end was implemented using PHP and MySQL. The system was evaluated by 24 stakeholders across 4 cooperative societies. The result showed 71.67% overall reaction to the software, 73.54% screen, 68.13% terminology, and system information, 67.01% learning, and 71.5% system capability with overall evaluation of approximately 70.4% user’s satisfaction. Thus, the research presents a generic process framework that adequately captures the peculiarities of cooperative societies that software engineers will find useful in the development of cooperative software irrespective of the size and the complexity.

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