Abstract

IntroductionCommunication training with simulated patients (SPs) is widely accepted as a valuable and effective means of teaching communication skills. However, it is unclear which elements within SP-student encounters make these learning experiences meaningful. This study focuses on the SP’s role during meaningful learning of the student by giving an in-depth understanding of the contribution of the SP from a student perspective.MethodsFifteen bachelor Technical Medicine students were interviewed. Technical medicine students become technical physicians who optimize individual patient care through the use of personalized technology. Their perceptions of meaningful learning experiences during SP-student encounters were explored through in-depth, semi-structured interviews, and analyzed using thematic analysis.ResultsThree main themes were identified that described what students considered to be important for meaningful learning experiences. First, SPs provide implicit feedback-in-action. Through this, students received an impression of their communication during the encounter. Implicit feedback-in-action was perceived as an authentic reaction of the SPs. Second, implicit feedback-in-action could lead to a process of reflection-in-action, meaning that students reflect on their own actions during the consultation. Third, interactions with SPs contributed to students’ identity development, enabling them to know themselves on a professional and personal level.DiscussionDuring SP encounters, students learn more than just communication skills; the interaction with SPs contributes to their professional and personal identity development. Primarily, the authentic response of an SP during the interaction provides students an understanding of how well they communicate. This raises issues whether standardizing SPs might limit opportunities for meaningful learning.Supplementary InformationThe online version of this article (10.1007/s40037-021-00684-7) contains supplementary material, which is available to authorized users.

Highlights

  • Communication training with simulated patients (SPs) is widely accepted as a valuable and effective means of teaching communication skills

  • Meaningful learning experiences reported by the students were characterized by implicit feedbackin-action and reflection-in-action, at times contributing to identity development

  • Students indicated that Simulated patients (SPs) contribute to their meaningful learning experiences by receiving implicit feedback-in-action from the SP during the encounter

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Summary

Introduction

Communication training with simulated patients (SPs) is widely accepted as a valuable and effective means of teaching communication skills. It is unclear which elements within SP-student encounters make these learning experiences meaningful. Simulated patients (SPs) play an instrumental role in teaching communication skills. Teaching communication skills with SPs in a simulated setting can optimize students’ approaches toward meaningful learning. The student’s interaction with the SP facilitates the learning experience. There are opportunities to experiment with different approaches, to standardize patient cases across student encounters, and to customize students’ learning needs [4,5,6,7]. What exactly makes the interaction with SPs a meaningful learning experience to students remains unclear

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