Abstract

It is postulated that personality assessment can contribute significantly to the design of first-line management training and development programmes. Based on a comparative exploratory study of 70 hospitality students and 94 service sector managers in Hungary, the contribution of their relative personality profiles, as measured by Cattell's 16PF5, to managerial personal and interpersonal competencies is examined The findings reveal a mismatch between the personality profiles of the students and the managers. It is concluded that objectively assessed prospective trainee personality profiles can generate appropriate topics for both company and individual management development and training programmes.

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