The Construction and Application of an Internet-based Hospital-community-family Home Management Model

Abstract

Objective: Based on the software, this study aims to develop a hospital-community-home management model and evaluate the impact of nursing interventions provided by home visiting nurses, aligning with national healthcare policies in China. Methods: In the Dongying area, hospitals collaborate closely with local communities and families to facilitate the smooth implementation of Internet + Nursing Services. Patients schedule appointments for a range of medical care services through mobile phone software, with staff accessing orders through the platform to provide professional treatment and nursing care to patients. Results: Currently, there are 214 registrants from 50 departments on the platform. From September 2021 to June 2023, a total of 3529 cases were handled the platform. The top 10 order items included heel blood collection (944 cases), graphic consultation (526 cases), neonatal jaundice measurement (463 cases), neonatal hearing screening (418 cases), gastrostomy tube care (368 cases), catheterization care (192 cases), venous blood sampling (155 cases), postpartum mammary gland unblocking (103 cases), surgical wound care (92 cases), PICC catheterization care (57 cases), and pressure tube placement care (57 cases). Conclusion: The hospital has successfully established a hospital-community-family home nursing model with specialist nurses playing a central role. Through the implementation ofInternet + Nursing Service, medical staff are able to provide quality medical and nursing care to patients who are unable to leave their homes, significantly improving patient convenience and conserving medical resources.