Abstract
AbstractFace facilitates cross‐cultural conflict resolution in Hawaii. A concept of east Asian origin, face is a subtle style of interpersonal encounter calculated to avoid personal embarrassment, or loss of poise, and to maintain an impression of self‐respect for others (Goffman, 1959). The majority of people living in Hawaii are from Asian cultures, such as Japanese, Chinese, and Korean. Not surprisingly, the face work concept is an important component in communication in Hawaii. The study begins by exploring facework historically, philosophically, and linguistically. Other factors are also discussed. In addition, I focus on the basic Hawaii model of mediation, examining the consequences of facework in the mediation process in the community. The perspective of cross‐cultural relevance and the flexibility of the method for conflict resolution are also discussed.
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