Abstract
The article considers a possible public administration performance measurement regarding to political organization situation in Croatia. The first performance measurement problem comes from multilevel responsibility and co-production implementations. Second comes with emergence of multilevel products origin. Thirdly, state is very open and integrated in the EU and globalization influence. Therefore, it is crucially important to identify products and the evaluation indicators of the public administration, according with the public goals and social values. The article considers the performance measurement and management methodological at an organizational frame and it also considers the social values influence on a methodology and the role of the public administration in fulfilment of the public policy. Finally, effective organization possible could be built and improved by measuring effectiveness. The paper has tried to show the public service complexity work and the purpose, but first of all the importance public administration for achieving public goals.
Highlights
The most frequently mentioned and very probably the most famous global request, especially towards the new democratic states, was and still is the public administration reform (PA- public administration)
Public service was first to be hit by reduction of financial resources; policy that is in line with the doctrine of weakening the state but not by the generally accepted policies
Croatia cannot spend so much time searching for its own original paths, but it is necessary to learn from the historical experiences of developed countries of similar magnitude and social values, not repeating the same or similar mistakes
Summary
The most frequently mentioned and very probably the most famous global request, especially towards the new democratic states, was and still is the public administration reform (PA- public administration). Depending on the 'side' – values we chose, on one side, exogenous factors (harmonization and constant growth of consumption as an imperative of survival i.e., maintaining a dynamic market society status measured by GDP) or on another side, endogenous factors, demand for reforms and advocating subjective improvement of the lives of their own citizens In such relationships, in a constant highly politicized society, an ordinary citizen with everyday obligations finds it difficult to separate the 'truth' from 'lies' in appropriating the results or responsibilities presented above, according to what the political elite (represented as 'We') talks and sees, in face with daily struggle for work, seeking a job, or in other requests addressed to the state (administration). Croatian citizens expected something completely different! If we can judge by public opinion polls and exodus of younger and more mobile and emancipated generations into more prosperous countries, the state has not fulfilled their expectations
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
