The Compounding Power of the Clinical Community

Abstract

Healthcare technology management (HTM) professionals are critical stakeholders in promoting patient safety, regularly troubleshooting medical devices that are unsafe or unable to be used by clinical staff. Healthcare technology management professionals determine, investigate, and often address the root cause (or causes) of medical device concern(s), so that the devices can be used safely and effectively throughout the facility. The HTM professional's investigation, when accompanied by medical device reports, often leads to manufacturer actions, including recalls and corrections, which contribute to continuous improvement of device safety and performance. As highlighted in this case report, healthcare facility reporting teams, which include HTM professionals, provide value to the healthcare community as a whole, affecting real-world outcomes and patient safety.